The major components of emotional intelligence are personal competence and social competence. Developing emotional intelligence involves developing both personal competence and the social competence
Guidelines to develop personal competence:
Pay attention to your emotional reactions to situations.
Introspect on why you respond the way you do.
Try to think of different ways to interpret harmful situations.
Find productive ways to cope with emotional stress if it remains.
Guidelines to develop social competence:
Pay attention to the emotions and behaviours of others.
Try to understand the behaviour of others by discussing it with third parties.
Identify the various ways to deal with situations.
Examine the effects of your actions.


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